Frequently Asked Questions

What size should I get?

We offer two sizes, a smaller and larger size. For those who love to have a half up half down style or a low pony or bun, the larger will give you more space for this.

The smaller size is also great if you do have a smaller head or prefer a tighter fit.

Smaller is a 54, while the larger is a 57.

How long until I get my order?

The creation of your hat starts when you purchase, it takes around a week to procure the materials and create these hats but sometimes can take a little longer, which is why we advise 1-2 weeks.

What if I want it sooner?

We are just as excited as you to get your hat as soon as possible.

If you need it sooner please contact us with your order number and we will see what we can do.

What services do you offer?

We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.

How do I get started?

Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

What makes you different?

We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.